Telehealth Consultations

Telehealth has changed what is possible in tinnitus care. Many of the most important parts of tinnitus treatment, including counseling, education, follow-up support, and certain device adjustments, can now be delivered effectively over secure video, from anywhere you have internet access. If getting to Bala Cynwyd is difficult, telehealth makes expert tinnitus care available to you anyway.

Older man holding a hearing aid in his palm during a video call with a hearing care provider on his smartphone

Telehealth Tinnitus Services

At the Tinnitus Treatment Center of Philadelphia, we offer secure telehealth tinnitus appointments for patients across Pennsylvania, New Jersey, Delaware, and beyond. Our virtual care platform allows you to connect with our tinnitus specialist for counseling, treatment plan reviews, follow-up care, and many ongoing aspects of your tinnitus management, all from the comfort of your home.

Using HIPAA-compliant video conferencing and remote programming technology where appropriate, we provide the same standard of expert care you would receive in person. Telehealth is especially powerful for tinnitus because so much of effective treatment is rooted in counseling, education, and habituation support, all of which translate beautifully to a video format.

Struggling with tinnitus? Take our quick quiz for a personalized treatment plan.

Our Telehealth Process

Our telehealth services combine modern, secure technology with deep clinical expertise to deliver real tinnitus care remotely. Through encrypted video connections and specialized software, we provide convenient access to expert tinnitus support.

Founder Dr. Gail Brenner and Owner Dr. Ben Thompson smiling together at the clinic
1

Initial Setup

We help you prepare for your virtual visit by ensuring your device, audio, and video are properly configured ahead of your appointment.

2

Virtual Consultation

Connect with our tinnitus specialist through secure, HIPAA-compliant video conferencing for your tinnitus consultation, counseling, or follow-up appointment.

3

Remote Support

Where appropriate, we make remote adjustments to hearing aid programs and provide structured support for your tinnitus management plan.

4

Ongoing Follow-Up Care

Regular virtual check-ins ensure your tinnitus treatment continues to progress, even between in-person appointments.

Woman wearing a behind-the-ear hearing aid and playing a relaxing tinnitus sound in the Widex app on her phone

Why Virtual Tinnitus Care Works

Tinnitus care is, at its core, neurological and behavioral. The most powerful interventions, including directive counseling, habituation support, education on tinnitus neurophysiology, and structured follow-up, are all delivered through conversation. That makes telehealth not a compromise but a fully effective format for the majority of tinnitus care, especially after an in-person initial evaluation. For patients who cannot easily reach our Bala Cynwyd clinic, telehealth gives you full access to our team's expertise without the barrier of travel.

Benefits of Telehealth Tinnitus Services

Professional telehealth tinnitus services combine the convenience of remote care with expert audiological and tinnitus support. Our virtual platform gives you secure access to evidence-based tinnitus care while eliminating travel time and expanding scheduling flexibility.

Expert tinnitus care from a leading specialist, available from anywhere

Time-saving virtual appointments with no commute or parking

Continuity of care between in-person visits, especially valuable during structured TRT or Lenire programs

You need a smartphone, tablet, or computer with a camera, microphone, and reliable internet connection. We send you a secure link before your appointment.

Yes. We use HIPAA-compliant video software to ensure your privacy and the security of your health information during every visit.

Most ongoing tinnitus care can be done effectively by telehealth. Some elements, such as initial diagnostic hearing testing, hearing aid fittings, and Lenire device fitting, require an in-person visit.

Telehealth appointments often have more flexible scheduling than in-person visits, and we can frequently see new patients within a week.

Common Questions About Telehealth Tinnitus Care

Understanding our telehealth services helps you make the most of virtual tinnitus care. Below are answers to the most common questions we hear.

Virtual Tinnitus Care Across the Tri-State Area and Beyond

Our telehealth services bring expert tinnitus care directly to you through secure video consultations. Virtual appointments allow our specialists to provide tinnitus counseling, treatment plan development, follow-up support, and ongoing care from the comfort of your home. While certain steps still require an in-person visit at our Bala Cynwyd clinic, the majority of tinnitus care can be delivered effectively through video.

Experience the convenience of expert virtual tinnitus care by scheduling a telehealth appointment today. Call our Bala Cynwyd office at (610) 747-0757 to learn more about our telehealth options and determine whether virtual care is right for you.

Other Services

The gold-standard tinnitus treatment, taught directly to Dr. Brenner by its creator, Dr. Pawel Jastreboff.

A structured program for sound sensitivity, helping you rebuild tolerance to everyday sounds without overprotecting your ears.

Specialty-fit hearing aids designed to deliver tinnitus sound therapy throughout your day for natural, ongoing relief.

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