Frequently Asked Questions

Below are answers to the questions we hear most often from new tinnitus patients. If your question is not covered here, call our front desk and we will be happy to help.

About Tinnitus

Tinnitus is the perception of noise in the ears or head when there is no external sound present. It can be experienced as ringing, buzzing, hissing, humming, roaring, crickets, or ocean waves. Tinnitus affects over 45 million Americans and ranges from mild to severely life-disrupting.

There is currently no universal cure for tinnitus, but evidence-based treatment can reduce its impact dramatically. Most of our patients experience significant relief through structured care such as Tinnitus Retraining Therapy, Lenire, sound therapy, and counseling.

This is the question that drove Dr. Brenner's entire career. The answer lies in how the brain assigns emotional importance to the tinnitus signal. Treatment works by retraining that emotional response, which is why proven approaches like TRT and Lenire are so effective.

About Treatment

We offer Tinnitus Retraining Therapy, Lenire bimodal neuromodulation treatment, hearing aids specifically configured for tinnitus relief, hyperacusis treatment, and counseling and education. Dr. Brenner builds a personalized plan based on your specific tinnitus profile.

Timelines vary by treatment and severity. Lenire is typically a 12-week initial treatment program. Tinnitus Retraining Therapy is generally a 12 to 24 month structured program with steadily decreasing appointment frequency. Most patients begin to notice meaningful changes within the first 6 to 12 weeks.

For many patients, yes. Hearing aids can reduce listening strain and provide gentle sound therapy throughout the day, which often reduces tinnitus awareness. Tinnitus relief through hearing aids works best when configured by a specialist who understands how to use them as a tinnitus tool, not just a hearing tool.

Lenire is the first FDA-approved bimodal neuromodulation device for tinnitus. It combines sound therapy through headphones with gentle electrical stimulation to the tongue, retraining the brain's response to tinnitus. In clinical studies, 80 percent of users reported significant improvement. Dr. Brenner is the only Lenire provider in the Philadelphia area.

About Appointments

No referral is needed. You can call our front desk directly to schedule a consultation.

Your first visit is a comprehensive tinnitus consultation. Dr. Brenner will review your full tinnitus history, conduct specialized testing, and discuss the treatment options that may be right for you. You leave with a clear understanding of what is happening and what your options are.

Yes. We provide secure, professional telehealth tinnitus appointments for patients across PA, NJ, DE, and beyond. Many aspects of tinnitus care, including counseling, education, and follow-up support, can be delivered effectively through video visits.

Bring any prior hearing test results, a list of current medications, and notes about when your tinnitus started, what makes it better or worse, and how it affects your sleep and daily life. The more we know, the better we can help.

About Insurance & Pricing

Coverage for tinnitus services varies significantly by insurance plan. Some services are covered, others are not. Our team will help you understand your benefits, and we are happy to provide a Good Faith Estimate before you commit to treatment.

Yes. We offer financing through Bread Pay™ for purchases between $50 and $10,000, with terms ranging from 0 to 29.99 percent APR depending on credit qualifications and loan amount.

Tinnitus consultations and treatment programs require significantly more clinical time, specialized testing, and structured follow-up than a routine hearing test. You are paying for over 40 years of specialized expertise and a treatment plan built around evidence, not guesswork.

Contact us

Connecting with us is simple. Choose the option that works best for you to discuss your tinnitus, hyperacusis, or hearing healthcare needs.

Send Us a Message

Quick and convenient way to request appointments and get answers about our services.

Contact us

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Call Us

Our friendly front desk is ready to help with appointments, questions, and scheduling.

Visit Our Clinic

Meet Dr. Brenner at our Bala Cynwyd office for evidence-based, personalized tinnitus care.